Frequently Asked Questions

Everything you need to know about shopping with Tamara

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while expedited options are available at checkout.

What is your return policy?

We offer a 30-day return policy for most unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated during the checkout process.

How do I know if a product is in stock?

Our inventory is updated in real-time. If you can add an item to your cart, it is currently in stock and ready to ship. Out-of-stock items will be marked accordingly.